At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Local Support to Software Products ZOS, capabilities to provide assessments, interaction with LAB (L2, L3 and DEV), Provide better practices to customer, reports with environment analysis, Support to cases with experience, providing solution with commitment and security.
**Todas as nossas vagas são elegíveis para pessoas com deficiência ou reabilitadas.**
Required Technical and Professional Expertise
Solid experience in the area of IT Support Basic Mainframe Software.
Knowledge:
- z/OS Sysplex Coupling Facility JCL Utilities WLM HCD OMVS RMF JES2 RACF SMP/E TSO/E
- z/OS operating system migrations;
- Installation and maintenance of products through SMP/E;
- I/O configuration via HCD for mainframe servers;
- Evolution of mainframe hardware;
- Ability to determine and resolve problems related to the z platform;
- Skill in performance analysis.
Preferred Technical and Professional Expertise
N/A