EndereçoAssociate Manager, Research
- Sao Paulo, Brazil
About Us:
Toluna empowers leading brands and agencies to conduct research without limits by unifying the best of technology, the best of research science, the best of global panel, and made-to-measure service to scale your business.
Toluna is powered by 2500 employees worldwide, delivering critical insights in over 90 markets to over half of the Fortune 500. Together
Introduction:
As the Associate Manager, Research, you will:
- Learn and support the execution of various research designs, methodologies, analysis and reporting to support client needs and research objectives
- Help ensure data and reports being provided to clients are accurate through necessary attention to detail and high levels of quality assurance
- Perform quality checks on programmed survey links and final data sets
- Prepare data tabulation and banner specifications
- Manage communication between all internal teams, including operations and client service
- Monitor in field progress of research studies and coordinate with project management and sampling teams to ensure that all quotas are fulfilled within the agreed upon deadline
- Create visually appealing PowerPoint reports for clients under the guidance of senior team members
- Attend and observe client facing research activities to develop a client first customer focus
- Familiarize and grow knowledge specific to Toluna offerings and how/when to apply various Toluna offerings to research needs
You are a fit if you are:
- Curious – a drive to find out the why behind the data to help in development of findings for clients
- A team player! Build and develop connections with internal teams in support of good team communication and workflow
- Skilled in Time management – you have strong time management skills and are able to proactively and independently prioritize internal/external requests
- Detailed oriented and Highly organized
- Technologically savvy
- Comfortable working independently
- Someone who takes initiative
You bring these skills with you:
- BA/BS
- Passion for marketing research and technology to support
- Strong listening, oral, and written communication skills
- Proven ability to thrive in fast-paced environment and meet moving deadlines
- Experience managing through problems and creating effective solutions
- Ability to balance project goals with multitude of logistics requirements and key milestones
- Strong oral and written communication skills – able to understand, interpret, clarify and confirm the requests and needs of others
- Keen attention to detail and comfortable working both independently and as part of a team
- Proficient in MS Office, with focus on PowerPoint, Word, Excel and the development of charts/tables
- Experience working with data tables is a plus
Our Values:
Integrity & respect - We treat our colleagues, clients and partners how we want to be treated.
Success in unity - We deliver results by working as a team with common goals.
Smart decisions in action - We implement plans without delay and stay nimble to change on demand.
Make it simple - We simplify complexity, making the complex easy to understand.
Be bold - We welcome big and small ideas that challenge and inspire us to change.
Delight customers - We work tirelessly to exceed expectations, turning satisfaction into delight.
Reward great work - We believe performance is the reason for advancement. Do good work and good things come.
What We Offer:
At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.
We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization
Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal and diverse workplace. One small way we’re focused on moving ourselves – and the world- forward.
With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age or ability.
Join our global team. We welcome big thinking and reward great work.
