Endereço
The (new) Dailymotion is more than a video application, it's a visual conversation in motion, based on a unique algorithm designed to broaden users' horizons instead of locking them in their own bubbles. Dailymotion brings nuance to the debates that animate young people and puts listening, discovery, and kindness back at the heart of interactions to help build a better and safer Internet.
Dailymotion is also "Dailymotion for Enterprise", a video hosting and broadcasting solution for professionals in all sectors; and "Dailymotion Advertising", a powerful, proprietary video advertising platform, offering a high-quality, secure environment for brands.
Our team is made up of 400 talented people in France, New York, and Singapore, all united by the same ambition: to visibly shake up the global video platform ecosystem.
Dailymotion is proud to be an equal employment opportunity and affirmative action employer. We value inclusion and we want you to help us thrive for a more diverse community.
Job Description
Dailymotion is actively looking for a Customer Success Manager within our Sales Marketing Global team. Serve as an advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of the campaign lifecycle. Your main KPIs are client conversion and retention. Your scope will include, but is not limited to, the following:
- Respond to RFPs and client inquiries working closely with Sales directors AdOps and Marketing teams
- Identify opportunities for key accounts and build strong advertising recommendations to meet client needs and objectives
- Expand and develop client relationships (client retention, growth, renewal, and client satisfaction)
- Ability to work on push to increase revenue on his/her accounts
- Conduct in-depth analysis of campaign performance and develop actionable insights/recommendations for future campaigns in the form of post-campaign reports
- Collaborate with the AdOps team to secure campaign delivery
- Collaborate with Sales Marketing team to build strong and effective media and insights solutions
- Identify and implement continuous improvement opportunities to increase business efficiency (RFP templates / Q&A sales/market & brand studies documents and processes, ...).
Qualifications
- At least 4 years of experience in ad tech, media agency, or sales house in a similar position.
- Understanding of key notions in the programmatic and digital advertising ecosystem.
- Excellent organizational, interpersonal, and communication (written and verbal) skills
- Fluent in English, Portuguese, and Spanish.
- Solid computer skills including advanced knowledge of MS Suite
- Ability to handle multiple priorities.
- Strong analytical skills
- Problem identifier and problem solver
- Ability to function equally well independently and as part of a team
- Good knowledge of consumer behavior studies
- Vision of flexibility and resilience
- Motivation within a fast-paced changing environment
Additional Information
At Dailymotion, we empower candidates to take action. If this job sounds like a great opportunity for you, be confident in your skills, we are always happy to meet you! If needed, we can accommodate our recruitment process for your special abilities.
Location: Sao Paulo
Type of contract: CLT
Start Date: November 2023
