EndereçoAccenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Who We Are:
Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.
Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal.
Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
The Work: Measurement & ReportManager
As a Reporting Manager, you will be a key member of our Sales team working on behalf of one of our most exciting clients within the Internet industry. You will be using your data analysis skills to help to provide client and Accenture leadership with meaningful insights into the business. You will be providing support for the key reports necessary to assess the performance of our team. You will also collaborate with our customer success agents to help them identify areas of their customer base where they should focus their time and effort.
Additionally, the successful candidate should Ensure ad hoc/standard operational reports are delivered accurately/on time. Analyze designated performance measures/reports including financial, satisfaction and operational metrics. Perform root cause analysis (for example customer satisfaction surveys) where required. Work with other functional teams to access/ understand data to be analyzed and identify process improvement opportunities. Coordinate across multiple operations/teams to add reporting insight and support reporting needs if needed.
You will be responsible for:
Support the Sales Manager in day to day activities analyses
Creating reports and presentations from scratch using Excel, Tableau and PowerPoint
Analysing reports to generate business insights and make recommendations
Suggesting ongoing process improvements around the team’s productivity.
Presenting Weekly and Quarterly Business Review to the client
