EndereçoWe are one of the largest and leading global technology services, consulting and corporate processes companies in the world.
We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six continents.
We are technological partners of the largest companies in the world. We proudly serve more than 1500 customers through a vast and extremely complete portfolio, which includes the latest in technology, serving various sectors of the national and international market.
Summary : Program / Project Managers work with executive and director level business leaders to understand the strategic objectives for major business change initiatives and define the tactical projects to realize these objectives.
The Program / Project Manager leads the projects through building effective relationships with business leaders, project team and project stakeholders.
The Program / Project Manager balances the demands of multiple projects or larger programs by taking ownership for delivering project objectives and deliverables.
Drives project execution within established scope, schedule, and quality requirements. Leads project teams of cross-functional resources in matrixed environment by using NAMM standard project management methodologies, processes and procedures.
The Program / Project Manager may have responsibility to lead, coach and mentor other PMO team members. This position reports to the Executive Director, PMO.
Essential Duties & Responsibilities : · Identifies opportunities for improving the customer experience including opportunities for increased productivity, reduced costs and supporting the quadruple aims of high-quality, high-value services and outstanding patient and provider experience · Partners with project sponsors and stakeholders to develop the Lean Business Case including definition of project objectives, scope, assumptions, and constraints to ensure projects are aligned with business goals and strategies · Defines and validates acceptance criteria for the project to ensure the requester is satisfied upon project completion · Forecasts resource needs based on the alignment of team member skills and project portfolio demands · Leads the development of a comprehensive communication plan with team members, stakeholders and / or customers · Proactively drives creative resolutions to project issues and risk mitigation strategies which are recommended to project sponsors and management · Measures program performance using appropriate tools and techniques in order to monitor the progress of the project, identifies and quantifies variances, and performs required corrective actions;
all with appropriate communication to related stakeholders · Responsible for proactive oversight of the Change Management process needed to communicate and reset expectations due to unexpected variances to project scope, schedule, and cost baselines.
Ensures project closure activities including gathering / sharing lessons learned and facilitating post-mortems · Creates management reports and presentations (as required) to keep project sponsor and other leaders and stakeholders up to date on the schedule, budget and deliverable status · Supports PMO management in refining project management practices and implementing them throughout the PMO Competencies : · Effective in creating a positive working environment within the project team that encourages collaboration and innovation · Ability to lead others in the midst of ambiguity · Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders · Possess strong Business Acumen with a seasoned understanding of the business drivers in multiple disciplines that influence project success · Experienced in the techniques to work in a virtual / cross cultural environment · Excellent time management skills.
Able to work on multiple concurrent activities. Able to prioritize personal workload and team work load to optimize project delivery · Self-directed and motivated with strong analytical skills, systematic and orderly planning abilities, and high attention to details · Customer-focused attitude and ability to work proactively and efficiently with appropriate urgency Required Qualifications : · Bachelor's degree in Business Administration, Health Administration, Computer Science, MIS or related field · Project Management Professional (PMP) or Lean Six Sigma (LSS) Certification · Minimum seven (7) years’ experience managing projects implementing business change and the integration of cross-functional solutions · Experience working within a PMO and agile methodologies · Proficiency in Microsoft Office products, especially MS Project, Excel, Visio and PowerPoint · Healthcare or clinic operations experience preferred · Advanced English Our #wiproites have :
- Food Vouchers;
- Childcare assistance;
- 100% Life Insurance;
- Annual bonus (PLR);
- Two training platforms : WiLearn with 10,000 trainings
- Discounts for purchases and courses in a partner network;
- IPreferToRefer(Wiplinks) - every contributor earns a bonus for referring a person who also becomes a #Wiproite.
- Recognition program for time in the company : commemoration with certificate + points in the Winner Circle program;
- Yoga, Pilates and Meditation classes;
- Online Nutritionist Program : encouraging good eating habits and defining a nutritional plan;
- Lectures and workshops : encouraging health and well-being, Career Workshops, Leadership Development Plan. Wipro is an egalitarian company that offers employment opportunities to all people, running a selection process that does not consider race, gender, nationality, ancestry, disability, sexual orientation or any other status protected by applicable law.
